At Shivmora, we understand that plans may change. This Cancellation Policy explains the terms under which an order can be canceled.

Order Cancellation by Customer

• Orders can be canceled only before they are shipped.

• Once the order has been dispatched, cancellation will not be accepted.

• To request a cancellation, please contact us as soon as possible with your order details.

Cancellation by Shivmora

Shivmora reserves the right to cancel an order in the following situations:

• Product is out of stock or unavailable

• Payment issues or transaction failure

• Incorrect pricing or product information due to technical errors

• Incomplete or incorrect shipping details

In such cases, the full amount paid will be refunded to the original mode of payment.

Refund for Canceled Orders

• If an order is canceled successfully before shipment, a full refund will be initiated.

• Refunds will be processed within 7–10 business days.

Contact Us

For cancellation requests or queries, please contact:

📞 Phone: 9821030857
📧 Email: info@shivmora.com