Refunds are processed only after the returned product has been received and inspected by our team.

Refund Method

• Approved refunds will be processed to the original mode of payment

• Refund processing may take 7–10 business days after approval

Refund Conditions

Refunds will be issued in the following cases:

• Returned product passes quality inspection

• Order cancellation accepted before shipment

• Non-availability of the product after order confirmation

No Refund Cases

Refunds will not be provided if:

• The product has been opened or used

• The return request is made after the allowed time frame

• Incorrect delivery address provided by the customer

Contact Us

For return or refund-related queries, please reach out to us:

📞 Phone: 9821030857
📧 Email: info@shivmora.com